# I entered my created password and stuck on "You will need to unlock..."

If you have entered your correct password and the pop-up showing "Your wallet is now unlocked and available for use" but the wallet is still showing as locked, this issue has been seen by a few users and has a fix.\
\
This issue usually happens with older versions, but has a simple process to fix since version 0.9.26\
\
1\. Upgrade to the most recent desktop version of Freewallet\
See the [Freewallet desktop github releases page](https://github.com/jdogresorg/freewallet-desktop/releases) for details on each release.\
\
2\. Logout by pressing the 'power' icon in the top right of Freewallet

<figure><img src="/files/eEe08M9FdGC1dc9XUH8l" alt=""><figcaption><p>Logout button in the top right-hand corner of Freewallet Desktop</p></figcaption></figure>

3. <mark style="color:red;">Make sure you have written down and saved your passphrase and</mark> [<mark style="color:blue;">all imported addresses</mark>](/freewallet.io-user-manual/freewallet-functions/viewing-creating-and-importing-addresses.md) <mark style="color:red;">as this will not be recoverable after this point</mark>

<figure><img src="/files/bjakKkYRrN0i7gPlov0z" alt=""><figcaption></figcaption></figure>

4. Login again with your 12-word passphrase as explained in the [Creating a Wallet](/freewallet.io-user-manual/freewallet-functions/creating-a-wallet.md) section
5. Create a new password as explained in the [Locking and Unlocking Your Freewallet](/freewallet.io-user-manual/freewallet-functions/locking-and-unlocking-your-freewallet.md)


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